Privacy Policy

1. Information We Collect

We only collect personal information when you voluntarily provide it to us, for example when you:

Fill in a contact or enquiry form
Request a quote or more information

The information we may collect includes:

Your name
Your email address
Your phone number (including WhatsApp number)
Any message or information you choose to include in your enquiry

We do not knowingly collect information from children under the age of 18.

2. How We Use Your Information

We use your personal information only for the following purposes:

To contact you in response to your enquiry
To provide you with information about our products or services
To communicate with you via email, phone, WhatsApp, or similar channels

We do not sell or rent your personal information to third parties.

3. Marketing and Advertising (Meta / Facebook Ads)

We use Meta (Facebook and Instagram) advertising services to promote our business.

This may include:

Showing ads to people who have visited our website
Using tracking technologies such as cookies and the Meta Pixel to measure ad performance

Meta may collect information about your activity on our website in accordance with their own privacy policies.

You can learn more about how Meta uses data here: https://www.facebook.com/privacy/policy

You can control how you see ads on Facebook and Instagram through your ad preferences.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Measure traffic and performance
Support advertising and remarketing

You can choose to disable cookies in your browser settings, but this may affect how the website functions.

5. Sharing of Information

We only share your personal information:

With service providers who help us operate our website and communication tools (such as Wix, email providers, or WhatsApp)
When required by law or to protect our legal rights

All service providers are required to protect your information and use it only for the intended purpose.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access.

Your data is stored on secure systems provided by our website and communication service providers.

7. Your Rights (South Africa – POPIA)

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Withdraw your consent for us to contact you at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (such as Facebook or WhatsApp). We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Details

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Business name: SNYWRK Email: hello@snywrk.co.za Phone/WhatsApp: [To be added]